Privacy policy

Last updated: 5 July 2026

What we collect

To complete a booking we collect the lead guest's name, email address and (optionally) phone number. We never see or store your full card details; payment is handled by our PCI-DSS compliant payment partner.

How we use it

Guest details are shared with our accommodation supplier and the hotel solely to fulfil your reservation. We use your email to send booking-related messages only; no marketing without your explicit consent.

Cookies and local storage

We use strictly-functional cookies: your currency preference, an in-progress checkout session, and references to bookings made on your device (so “My trips” works without an account). Favourites are stored in your browser's local storage and never leave your device. We don't use advertising cookies.

Retention and rights

Booking records are retained as required for tax and dispute-resolution purposes. You can request access to, correction of, or deletion of your personal data at any time by emailing info@snagrooms.com.