NH Collection Palazzo Cinquecento

Facilities

• WiFi available
• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Heating
• Terrace
• Family rooms
• Garden
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests

Good to know

When booking a nonrefundable rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Please note that the credit card used for the booking must be shown at check-in. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, maximum weight 25 kg. A charge of EUR 35 per pet, per night will be applied (maximum 2 pets per room) Please note that pet will incur an additional charge of 35 EUR per night, per pet. Please note that a maximum of 2 pets is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

What guests say

• Israel

  9.0

  “Amazing”

  +A very good hotel with very new, clean facilities and a great location! The breakfast is delicious, one of the best we had during our entire vacation in Italy. The rooftop venue we visited on Saturday was excellent: wonderful food, good music, and excellent service.

  −We found the person stationed at the entrance odd; when we returned to the hotel after our long walks around Rome, he came up to me asking what I was carrying in my wallet along with the room key! It was very strange, to say the least. Another odd thing is that these same staff members seem to be there just for show; they don't open the door, let alone help with luggage. It doesn't fit the hotel!

• Tucci

  10.0

  +posizione eccellente vicino alla stazione, ristorante e servizio in camera ottimo, ho utilizzato il servizio lavanderia espressa ed il rooftop bar per un soggiorno eccezionale

• Shannon

  9.0

  “Great location if you have a train to catch!”

  +Sooo close to the train station, they gave us late checkout because we didn't get in until 6am, hahah

• Grant

  10.0

  “A wonderful place for a quick stopover or a longer stay in Rome. Plenty of space in the rooms and outstanding staff.”

  +Great property - lovely rooms, superb service and the perfect location especially for travellers to or from the Termini.

• Jennifer

  7.0

  “Great location, and enjoyable stay, but not quite great.”

  +Great location, very centrally located and if it wasn't for the heat, could have probably walked everywhere. Right next to the train station, so easy to get a bit further as well. Lots of great restaurants and places to eat nearby. thr rooftop bar was nice, but not as elegant as I would have expected. We were also pleasantly surprised by an upgrade.

  −I think some of the communication - I asked for twin beds, in writing beforehand and during check in, and though they said yes - the room was not made into twin. When they came to make the room while we were out, they did not clear away some fruit peel etc that was left. The coffee machine was broken and water leaked - they said they would send someone straightaway, and it was just the room cleaning staff then cleaned up the water, but the machine remained as it was - so was not replaced or repaired, with the unfilled cup in place. They also cleared away empty water bottles but not the empty coffee cup. Only one bottle of hotel water for 2 people. Long wait at reception for service and also very small lobby for the size of hotel, so we had to stand about waiting. All in all - just not what you would expect from what is meant to be a 5 star hotel, especially at 5 star prices.

• HeyMikeyLikesIt

  10.0

  “Wonderful, Transit-Central Location”

  +The NH Collection was a perfectly located hotel that served as a good launch point to explore Rome. With close proximity to the Termini train station, it was convenient to have access to public transit as well as black car service. The hotel is modern, with great attention to detail and a convenient 5th floor rooftop bar and restaurant. The rooms are reasonably sized and very clean; overall, the rooms are also quiet given the location. Staff are attentive and made an effort to remember guests, and the service was terrific. I relied on AmEx’s curated hotel collection to find this property, and for about $750/night for each room, it was a great value with the AmEx benefits for a 5-star property.