The Dilly

Facilities

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• Swimming pool
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities

Good to know

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form that will be sent by the property. If you plan to bring your pet with you, please note that a GBP 35 cleaning fee will be applied. Children under 18 years of age are not permitted in the swimming pool unless supervised by a parent or guardian aged 18 or over. Children under 18 years of age, supervised by parents or guardians aged 18 or over can access the swimming pool from Monday to Friday between 07:00 and 21:30 and on weekends from 08:00 to 20:00. Please note that Madhu's Restaurant will be closed from January to June. As we approach our 120th year, The Dilly are delighted to announce the beginning of an extensive renovation programme that will restore our hotel as one of Piccadilly’s most iconic landmarks. From May, our new entrance and lobby will reopen, signalling the start of our detailed bedroom refurbishment. The Dilly appreciate your cooperation and understanding whilst we undergo this exciting transformation. We're thrilled to announce that Madhus of Mayfair will reopen on June 4th, with a stunning transformation of the restaurant and bar, making it one of the most prestigious dining rooms in all of London.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

What guests say

• Susie

  8.0

  “Location is excellent and you can walk to major London landmarks within 10 minutes.”

  +Check in was lovely. The member of staff was very professional and charming. He enquired about the reason for our stay and was very funny. The room itself had been decorated to welcome us as I had informed the hotel that we were beginning celebrations for my birthday. There were balloons, a lovely handwritten message on the mirror and towels shaped into swans with a teddy bear for my daughter who, even though she's 28, adored! Later that evening when we returned from shopping there was a bottle of chilled prosecco in an ice bucket along with sweet treats. All in all we had a lovely stay.

  −The room itself did look a bit tired. The bathroom was a good size but the water pressure in the shower was poor and the grouting needed replacing. There was a distinct lack of plug sockets for the coffee machine and the kettle. We had to put them on the floor under the tv to use them.

• Rhianan

  10.0

  “Great location, over and above staff”

  +The staff were over and above helpful and friendly. Everything felt special.

  −Not a negative just some tips. At breakfast it isn’t obvious where the sauces are as they are in jam jars as well as no knives to spread butter on toast etc other than main cutlery on the table already used to eat breakfast with. Would also suggest a lamp on the table where the kettle is as hard to see there without disturbing sleep of other person in the room.

• 237keeleyh

  10.0

  “Beautiful afternoon tea”

  +I took my friend for afternoon tea for her birthday . The food was amazing and presentation was spectacular. This is probably one of the best afternoon teas I’ve had. The service from Jazvita was exceptional without being at all intrusive. The weather was extremely hot and she kept topping up our water and making sure we was both ok. Would definitely recommend and look forward to booking again.

• darkkan2014

  10.0

  “Top Ten Hotel ever”

  +I am kind of glade my friend and I saved this place for last on our 10-day trip to Europe. The Dilly is top notch in every category and has some of the best customer service I have ever experienced. Everything from the moment we stepped on site was first class level service and friendly/helpful staff who advised us on everything from dinner reservations to local transportation to the best pubs in town. The pool was sadly down while we were there, sadly, so we didn’t get to see it. My absolute only complaint would be the noise level on the floor from the other guests slamming their doors shut, stomping around, etc. Not sure if much can be done to buffer that in an older hotel, but might be worth a look.

• Sean

  7.0

  “Amazing welcome to a standard room”

  +Location was amazing, so much to do right outside the hotel. The dining and bar areas where 5 star quality and the facilities like the pool, squash courts and golf simulator are not something ive seen inside a hotel before. The personalised welcome was a class touch, spelling my daighters name in flower petals on the bed was such a great experience for her when we got into the room

  −While the hotel was 5 star, our room was not. It was a nice room however very out dated. The bathroom was quite small, there was a sizeable stain on the carpet and there was no phone in the room (except the emergency phone on the bathroom wall) which was unfortunate as we would have liked some room service after we returned to the hotel after our event. For the price we paid for 1 night, it seems we paid for the location and facilities rather than the actual room.

• Caroline

  10.0

  “Relaxed and welcoming break at the Dilly.”

  +The location is excellent. We always choose the Dilly as the staff are so accommodating and the hotel is so central you can walk to most places rather than take the underground option. Finally the breakfast is top class.